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Cisco Refurbished
Original Part No : C1861E-SRST-C-F/K9


Availability: In stock

Available Quantity: 4695

Delivery Time: 2 to 4 week

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    Cisco® is introducing a new platform focused on unified communications to the Cisco 1800 Series Integrated Services Routers portfolio: the Cisco 1861. This new, affordable unified communications system makes anytime, anywhere secure access to information possible, thereby facilitating more effective and efficient ways of communicating with customers and employees.

    The award-winning Cisco integrated services router is the ideal platform for delivering IP communications in enterprise branch offices, commercial offices, and small and medium-sized business (SMB) offices. Through the integration of voice gateway, call processing, voicemail, Automated-Attendant, conferencing, transcoding, and security capabilities, Cisco integrated services router platforms deliver a complete office unified communications solution (Figure 1).

    Figure 1. Cisco 1861 Integrated Services Router


    Product Overview

    The Cisco 1861 Integrated Services Router, which is part of the Cisco 1800 Series Integrated Services Router portfolio, is a unified communications solution for SMBs and enterprise small branch offices that provides voice, data, voicemail, Automated-Attendant, video, and security capabilities while integrating with existing desktop applications such as calendar, e-mail, and customer relationship management (CRM) programs. This easy-to-manage platform takes full advantage of business-class, proven unified communications technologies and supports flexible deployment models based on your needs—a wide array of IP phones, public switched telephone network (PSTN) interfaces, and Internet connectivity.

    Core components include the following:

     Integrated Cisco Unified Communications Manager Express or Cisco Unified Survivable Remote Site Telephony (SRST) for call processing

     Optional Cisco Unity® Express for voice messaging and Automated Attendant

     Integrated LAN switching with Power over Ethernet (PoE)—expandable through Cisco Catalyst® Switches

     Optional 802.11b/g integrated wireless LAN (WLAN) capability on some models or external access points


     Optional support for range of High-Speed WAN interface cards (HWICs)

     Optional security with firewall, VPN, Secure Sockets Layer (SSL), and intrusion prevention system (IPS) capabilities

    Converged IP Communications

    The Cisco 1861 Integrated Services Router can meet the IP communications needs of SMB and enterprise small branch offices while concurrently delivering an industry-leading level of security within a single communications system. The Cisco 1861 offers the Cisco Unified Communications Manager Express (CME) integrated as default through Cisco IOS® Software that provides call processing for Cisco IP phones. This solution is targeted at customers interested in deploying a converged IP telephony solution for up to 15 IP phones, and need an integrated WAN for data connectivity. Figure 2 illustrates the CME application for a standalone business using the Cisco 1861 Integrated Services Router. With the Cisco 1861, you can securely deploy data, voice, and IP telephony on a single platform for your small to medium-sized branch offices, helping them streamline their operations and lower their network costs.

    As the enterprise extends its IP telephony deployments from central sites to remote offices, one of the critical factors in achieving a successful deployment is the ability to support backup call control at the remote branch office. Cisco Unified SRST provides a cost-effective solution for supporting redundant call control in the remote branch office. Figure 3 illustrates Cisco Unified SRST using the Cisco 1861 Integrated Services Router.

    Figure 2. Cisco Unified Communications Manager Express Using Cisco 1861


    Figure 3. Cisco Unified SRST Using Cisco 1861

    Cisco Unity Express

    The optional embedded Cisco Unity Express helps enable voicemail, desktop messaging, andAutomated-Attendant services for increased customer service and rich employee communicationsexperience.

    Cisco Unified CallConnectors for Desktop Applications

    The Cisco 1861 Integrated Services Router integrates with common Windows desktop applications to give small business owners access to productivity gains once available only to large businesses. With Cisco Unified CallConnectors, you can integrate your Cisco Unified IP phones with common applications, including Microsoft Outlook, Internet Explorer, Microsoft Dynamics CRM, or Salesforce.com CRM.


    Secure Network Connectivity for Data, Voice, and Video

    Security has become a fundamental element of any network. Routers play an important role in any network defense strategy because security needs to be embedded throughout the network. The Cisco 1861 Integrated Services Router features advanced, integrated, end-to-end security for the delivery of converged services and applications. With the optional Cisco IOS Software Advanced IP Services feature set, the Cisco 1861 provides a robust array of common security features such as a Cisco IOS Software Firewall, intrusion prevention, IPSec VPN, SSL VPN, advanced application inspection and control, Secure Shell (SSH) Protocol Version 2.0, and Simple Network Management Protocol Version 3 (SNMPv3) in one secure solution set. Additionally, by integrating security functions directly into the router itself, Cisco can provide unique intelligent security solutions other security devices cannot, such as Network Admissions Control (NAC) for antivirus defense; Voice and Video Enabled VPN (V3PN) for quality of service (QoS) enforcement when combining voice, video, and VPN; and Dynamic Multipoint VPN (DMVPN), Group Encrypted Transport (GET) VPN, and Easy VPN for enabling more scalable and manageable VPN networks. As Figure 4 demonstrates, a Cisco 1861 uniquely helps customers deliver concurrent, mission-critical data, voice, and video applications with integrated, end-to-end security at wire-speed performance.

    Figure 4. Secure Integrated IP Telephony Using Integrated Services Routers


    LAN Switching

    The Cisco 1861 Integrated Services Router has an integrated, managed Ethernet switch that provides 8 ports of 10/100 PoE. Additionally, the system capacity can be expanded by connecting the recommended Cisco Catalyst portfolio of switches.

    Wireless LAN Services

    The Cisco 1861 Integrated Services Router supports an optional integrated WLAN access point for secure WLAN connectivity. Deploying these access points enables your business to add WLAN telephony as well as wireless access to data applications. Wireless services allow greater mobility for employees, partners, and customers, resulting in increased productivity.

    Platform Features and Benefits

    The Cisco 1861 Integrated Services Router is an all-in-one unified communications solution that integrates voice, data, video, wireless, and security into one platform. It brings unified communications to SMBs and enterprise small branch offices by providing a simplified, affordable solution that is easy to configure, deploy, and manage. By combining call control, messaging, and security into one device, the Cisco 1861 eliminates the added costs of multiple servers and provides a solution that is easy to set up and manage at a lower price point.

    Table 1 summarizes the features and benefits of the Cisco 1861 Integrated Services Router.

    Table 1. Platform Features and Benefits



    Solution Packaging

     Both foreign exchange office (FXO) and Basic Rate Interface (BRI) fixed configurations are offered for both Cisco Unified CME + Cisco Unity Express and Cisco Unified SRST applications.
     Each configuration is equipped with the appropriate number of feature licenses for call processing and voicemail, simplifying the product structure.
     The appropriate number of fixed digital signal processors (DSPs) is packaged with each configuration.

    CME/SRST Upgrade Licenses

     Provides flexibility and investment protection by allowing the optional upgrade of the default 8-user CME/SRST license to 15 users. Refer to Table 8 for list of license Upgrade SKUs. Cisco IOS Release 12.4(22)T or later is required for upgrade from 8-to-15 users


     A high-speed WIC (HWIC) slot is available for data WAN integration through a select list of HWICs. Refer to Table 9 for a list of supported HWICs.
     The default Cisco IOS Software image SP Services K9 can be upgraded to optional advanced images. Refer to Table 7 for a list of software images supported.

    Ethernet Connectivity with QoS

     Ethernet connectivity is provided for IP phones or wireless access points by PoE ports that provide connectivity speeds for up to 100BASE-T Ethernet technology without the need for additional power modules. Most Cisco Unified IP phones include a 10/100 switch with QoS to provide PC desktop connectivity to the network.
     Optimized QoS is provided for IP phone and desktop configurations. The QoS level helps ensure that voice over IP (VoIP) traffic takes precedence.
     Voice and data traffic travels in preconfigured VLANs
     Port security is provided to limit unauthorized access to the network.

    Power Failover

     A power failover feature is provided on the base configuration, giving access to the public switched telephone network (PSTN) lines in case of a power outage. When power is lost, FXO PSTN trunk is directly connected to foreign exchange station (FXS) analog port, allowing for calls to be placed and received.

    Recorded Announcements for Callers: Music on Hold (MOH)

     The process for providing customized MOH announcements is simplified with a dedicated MOH port, allowing small-business owners to play recorded announcements to their callers by simply plugging the audio source into the provided 3.5-mm mini-jack.
     Customers can also use wave files stored on flash memory.
     MOH is an audio stream that is played to PSTN and VoIP G.711 or G.729 callers who are placed on hold by the phone user. This audio reassures the callers that they are still connected to the called party.

    Cisco Unified Communications Features

    IP telephony is currently undergoing tremendous growth, accelerated by access to value-added features and applications that only IP telephony can provide to the end user. Additionally, the cost benefits of converging data, voice, and video on a single network are adding to the rapid acceptance of this technology. Because it is integrated into a single system, the Cisco 1861 Integrated Services Router for SMBs and enterprise small branch offices enhances the advantages of convergence by offering the following unique benefits:

     Cost-effective operations through a single, integrated voice-and-data platform for all SMB and enterprise branch office needs: This highly reliable platform provides robust QoS and the right level of security, encryption, and firewall to deliver enhanced VPN services to meet small-business needs. The system delivers integrated IP telephony, voicemail, and Automated-Attendant functions, allowing you to deploy one device to address all your business needs—thereby simplifying management, maintenance, and operations and delivering a lower total cost of ownership (TCO).

     Sophisticated key system and private branch exchange (PBX) capabilities: SMBs and enterprise branch offices have different workflows and require specialized features to support their work practices. The Cisco 1861 delivers a robust set of telephony features for the small office and delivers unique, value-added capabilities through the Extensible Markup Language (XML). These capabilities, which cannot be delivered by traditional systems, enhance the productivity of the end user and the business.

     Remote maintenance and troubleshooting: You can use the industry-standard Cisco IOS Software command-line interface (CLI) or user-friendly GUI to configure and administer the Cisco 1861 Integrated Services Router system.


    The Cisco 1861 Integrated Services Router appliance in the first phase offers the feature set available with Cisco Unified Communications Manager Express 7.0 and Cisco Unity Express 3.0. Table 2 summarizes the unified communications features.

    Table 2. IP Telephony Support: Features and Benefits



    IP Phone Support

    Onboard PoE switch ports can be used to power Cisco IP phones.

    PVDM Support

    Onboard support analog and digital voice, conferencing, transcoding, and secure Real-Time Transport Protocol (RTP) applications. This feature is not upgradable.

    Integrated Call Processing

    Cisco Unified Communications Manager Express (CME v7.0) is embedded in Cisco IOS Software at first customer shipment (FCS) and provides call processing for Cisco IP phones. Cisco CME delivers telephony features similar to those that are commonly used by business users to meet the requirements of the small to medium-sized offices. For additional information about Cisco Unified Communications Manager Express features, please visit http://www.cisco.com/go/ccme.

    Integrated Voicemail and Automated Attendant

    An integrated voicemail and Automated-Attendant solution using Cisco Unity Express v3.0 is available optionally as a factory option. Up to 8 mailboxes and 5 general delivery mailboxes are available with the Cisco Unity Express option. For additional information about Cisco Unity Express features, please visithttp://www.cisco.com/go/cue.

    PSTN Interfaces Support

    Onboard voice ports integrated into the system by default include interfaces for PSTN; PBX; and key system connections, including FXS, FXO, and BRI.

    Cisco Unified SRST

    Branch offices can take advantage of centralized call control while cost-effectively providing local branch backup using SRST redundancy for unified communications. For additional information about Cisco Unified SRST features, please visithttp://www.cisco.com/go/srst.

    Security and Firewall: Features and Benefits

    Security is a fundamental element of any network, and Cisco products play an important role in embedding security at the customer’s access edge. The optional Cisco IOS Software security features for the Cisco 1861 Integrated Services Router are activated with hardware-based encryption on the motherboard and provide a robust array of features such as Cisco IOS Firewall, IP Security (IPsec) VPNs (Digital Encryption Standard [DES], Triple DES [3DES], and Advanced Encryption Standard [AES]), SSL Web VPN, SSHv2.0, and SNMP in one solution set. Table 3 summarizes the enhanced security functions available through the optional security image.


    Table 3. Secure Networking: Feature and Benefits



    Cisco IOS Software Firewall

    Sophisticated security and policy enforcement provides features such as stateful, application-based filtering (context-based access control), per-user authentication and authorization, real-time alerts, transparent firewall, and IPv6 firewall.


    SSL provides security for Web transactions by handling authentication, data encryption, and digital signatures.

    Onboard VPN Encryption Acceleration

    The Cisco 1861 supports IPsec DES; 3DES; and AES 128, 192, and 256 cryptology by using an optional security image.

    Network Admission Control (NAC)

    A Cisco Self-Defending Network initiative, NAC seeks to dramatically improve the ability of networks to identify, prevent, and adapt to threats by allowing network access only to compliant and trusted endpoint devices.

    Multiprotocol Label Switching (MPLS) VPN Support

    The Cisco 1861 supports specific provider edge functions plus a mechanism to extend customers’ MPLS VPN networks out to the customer edge with a Virtual Route Forwarding (VRF) firewall and VRF IPsec. For details about the MPLS VPN support on the different integrated services routers, please check the feature navigator tool at: http://www.cisco.com.


    Flexible and high-performance support is offered through Cisco IOS Software. IPS offers the ability to load and enable selected intrusion detection system (IDS) signatures in the same manner as Cisco IDS Sensor Software.

    Advanced Application Inspection and Control

    Cisco IOS Firewall includes HTTP and several e-mail inspection engines that can be used to detect misuse of port 80 and e-mail connectivity.

    Cisco Easy VPN Remote and Server Support

    The Cisco 1861 eases administration and management of point-to-point VPNs by actively pushing new security policies from a single headend to remote sites.


    DMVPN is a Cisco IOS Software solution for building IPsec + Generic routing encapsulation (GRE) VPNs in an easy and scalable manner.


    GET VPN is a Cisco IOS Software solution that simplifies securing large Layer 2 or MPLS networks requiring partial or full-mesh connectivity by providing tunnel-less VPN connectivity.

    URL Filtering

    URL filtering is available externally with a PC server running the URL filtering software.

    Standard 802.1x Support on Integrated Switching

    Standard 802.1x applications require valid access credentials that make unauthorized access to protected information resources and deployment of unsecured wireless access points more difficult.

    Network Address Translation (NAT)

    NAT simplifies and reduces costs associated with global IP address allocation and management. Only a single registered IP address is required to support all users on an entire LAN infrastructure.

    Wireless Support: Features and Benefits

    The Cisco 1861 Integrated Services Router supports an optional integrated WLAN access point for highly secure WLAN connectivity. The minimum Cisco IOS® Software release for the support of Wireless LAN is the 12.4(22)T release.

    Table 4. Wireless Features and Benefits



    WLAN connectivity

    The 802.11b/g integrated access point can be used to provide integrated WLAN connectivity to mobile clients—voice and data—resulting in mobility and enhanced productivity for users.

    The integrated 802.11b/g access point in the Cisco 1861 supports up to 54-Mbps connections.

    Wireless IP phones allow users to be mobile and more productive.

    Enhanced security

    Enhanced security is provided with support for Wi-Fi Protected Access (WPA and WPA2), including authentication with 802.1x and Cisco LEAP, Protected Extensible Authentication Protocol (PEAP), dynamic Wired Equivalent Privacy (WEP), or static WEP.

    WLAN VLANs and 802.1q/e are also supported; the 802.1e features prioritize voice and video traffic with queuing.

    Employee and guest WLAN access is through separate VLANs.



    Cost of Ownership and Ease of Use: Features and Benefits

    The Cisco 1861 continues the heritage of offering versatility, integration, and power to branch offices. The platform offers many enhancements to help enable the support of multiple services in the branch office, as shown in Table 5.

    Table 5. Cost of Ownership and Ease of Use: Feature and Benefits



    Integrated Channel Service Unit/Data Service Unit (CSU/DSU), Add/Drop Multiplexers, Firewall, Modem, Compression, and Encryption

    These features consolidate typical communications equipment found in branch office wiring closets into a single, compact unit, providing better manageability because it saves space.

    Cisco IOS IP Service-Level Agreements (IP SLAs)

    With Cisco IOS IP SLAs, you can verify service guarantees, increase network reliability by validating network performance, proactively identify network problems, and increase return on investment (ROI) by easing the deployment of new IP services.

    Cisco IOS Software Warm Reboot

    This feature reduces system boot time and decreases downtime caused by Cisco IOS Software reboots.

    CiscoWorks Support

    This feature offers advanced management and configuration capabilities through a Web-based GUI.

    Cisco AutoInstall

    This feature configures remote routers automatically across a WAN connection to save the cost of sending technical staff to the remote site.

    Cisco IOS Embedded Event Manager (EEM)

    This feature enables automation of many network management tasks and directs the operation of Cisco IOS Software to increase availability, collect information, and notify external systems or personnel about critical events.

    IOS Release Support

    The minimum IOS Release for the support of the Cisco 1861 is 12.4(11)XW. T-train support for the Cisco 1861 commenced with 12.4(20)T. In order to leverage the CME/SRST user license upgrade from 8-to-15 users, the minimum IOS release required is the 12.4(22)T. The minimum Cisco IOS® Software release for the support of the optional Wireless LAN is the 12.4(22)T release.


    The Cisco 1861 Integrated Services Router, which is part of the Cisco 1800 Series, is an all-in-one, affordable unified communications platform targeted at SMBs and enterprise small branch offices with up to 8 employees. It takes advantage of industry-leading, business-class, proven unified communications technologies (voice, data, video, and security) integrated into one platform and facilitates integration with commonly used desktop applications such as Microsoft Outlook and Outlook Express, IBM Lotus Notes, and CRM software. Functions include Automated Attendant and voicemail, PSTN and Internet connectivity, and analog phone and fax machine support. A wide array of IP phones are supported by PoE ports. The Cisco 1861 Integrated Services Router solution also provides the capability to network the office for voice, video, and data networking and allows business owners and employees to be securely connected to the office while they are traveling or working from their home offices.

    Product Specifications

    Table 6 gives specifications of the Cisco 1861.

    Table 6. Chassis Specifications for the Cisco 1861 Integrated Services Router




    Default of 8-user Cisco Unified CME or SRST configuration, Optional license based upgrade to 15 users

    Packaging type

    Desktop or wall-mount (Rack-mount: optional)

    Product Architecture


     Cisco IOS Software: 256 MB
     Voice messaging: 512 MB

    Compact Flash memory

     Cisco IOS Software: 128 MB
     Voice messaging: 1 GB; Compact Flash

    Onboard Ethernet ports

     1 10/100 Fast Ethernet
     8 10-/100-Mbps LAN
     1 10/100 Ethernet expansion port

    WAN slot

    1 HWIC slot to support select Cisco HWICs

    Music on Hold

    Single 3.5-mm audio port or wave file stored in flash memory

    Integrated encryption

    Cryptography accelerator as standard integrated hardware that can be enabled with optional Cisco IOS Software support for 3DES and AES encryption

    Integrated inline PoE ports

    Base unit includes 8 built-in 10/100 PoE ports (802.3AF or Cisco prestandard); Cisco Catalyst switch recommended for additional ports

    FXS ports

    4 built-in FXS ports.(not expandable)

    PSTN interfaces (FXO or BRI)

    4 built-in FXO ports or 2 built-in BRI ports (not expandable)

    Console port

    1: Up to 115.2 kbps

    Voicemail ports

    6 ports for voicemail and Automated Attendant

    Deployment Options

    Desktop; wall-mount, and rack-mount (rack-mount requires an optional rack-mount kit Part Number: ACS-1861-RM-19=)

    Power Requirements

    Power supply


    AC input voltage

    100 to 240 VAC

    AC input frequency

    50 to 60 Hz

    AC input current

    4 to 2A (100 to 240V)

    AC input surge current

    50 to 100A (100 to 240V)

    Maximum inline power distribution


    Power dissipation: AC without IP phone support

     90W (including external AC adapter)

    Power dissipation: AC with IP phone support for IP phones

     180W (including external AC adapter)

    Environmental Specifications

    Operating temperature

    32 to 104°F (0 to 40°C)

    Operating humidity

    10 to 85% noncondensing operating; 5 to 95 noncondensing, nonoperating

    Nonoperating temperature

    4 to 149°F (–20 to 65°C)

    Operation altitude

     104°F (40°C) at sea level
     87.8°F (31°C) at 6,000 ft (1800m)
     77°F (25°C) at 10,000 ft (3000m)
     Note: De-rate 34.7°F (1.5°C) per 1,000 ft

    Dimensions (H x W x D)

     2.625 x 10.5 x 11.05 in.
     (6.67 x 26.67 x 28.07 cm)

    Power supply dimensions (HxW x D)

     1.7 x 4 x 7.5 in.
     (4.3 x 10.16 x 19.05 cm)

    Rack height

    1.5 rack unit (RU)

    Weight (fully configured)

    8 lb (3.63 kg)

    Power supply

    3 lb (1.36 kg)

    Noise level (minimum and maximum)

    Normal operating temperature:

     <78°F (25.6°C): 34 dBA
     –>78°F (25.6°C) through <104°F (40°C): 37 dBA
     –>104°F (40°C): 42 dBA

    Regulatory Compliance


     IEC 60950-1
     AS/NZS 60950.1
     CAN/CSA-C22.2 No. 60950-1
     EN 60950-1
     UL 60950-1


     EN 55024
     EN 300-386
     EN 61000-6-2
     EN 50082-1
     EN 55024 (CISPR 24)


     FCC Part 15, ICES-003
     EN55022, CISPR 22
     VCCI V-3
     EN 55024
     EN 300-386
     EN 61000-3-2
     EN 61000-3-3
     EN 50082-1
     EN 55024 (CISPR 24)
     EN 61000-4-2
     EN 61000-4-3
     EN 61000-4-4
     EN 61000-4-5
     EN 61000-4-6
     EN 61000-4-8
     EN 61000-4-11
     EN 61000-6-2



    - TIA-968-A3

    - CS-03 Part I

    - ACIF S002

    - ACIF S003

    - ANZ PTC200

     ISDN BRI S/T (voice only)


     CS-03 Part VI


     ACIF S031

     ANZ PTC200

     MPMHAPT Japan Digital



     CS-03 Part I


     MPMHAPT Japan Analog

     ACIF S002

     ACIF S003

     ACIF S004

     ANZ PTC200

     Music on Hold interface

     ACIF S038

     ACIF S004


    WLAN Specifications

    Table 7 lists the WLAN specifications of the Cisco 1861.

    Table 7. WLAN Specifications



    WLAN hardware

     Automatic rate selection for 802.11b/g
     RP-TNC connectors for field-replaceable external antennas (antenna options for extended coverage)
     Antenna diversity
     Indoor range: 1 Mbps at 320 ft (97.54m)
     Wireless Ethernet Compatibility Alliance (WECA) interoperability
     Default antenna gain: 2.2 dBi

    WLAN software

     Options to maximize throughput or maximize range
     Software-configurable transmit power
     Wireless Multimedia (WMM) certification
     Service Set Identifier (SSID) globalization

    WLAN security

     WPA and AES (WPA2)
     EAP authentication: Cisco LEAP, PEAP, and Extensible
     Authentication Protocol-Flexible Authentication via Secure Tunneling (EAP-FAST)
     Static and dynamic WEP
     Temporal Key Integrity Protocol Simple Security Network (TKIP/SSN) encryption
     MAC authentication and filter
     User database for survivable local authentication using LEAP and EAP-FAST
     Configurable limit to the number of wireless clients
     Configurable RADIUS accounting for wireless clients
     Preshared keys (PSKs)
     Workgroup Bridge Association

    SSIDs and Service Set Identification List (SSIDL)


    Wireless VLANs


    Encrypted wireless VLANs


    Multiple Basic SSIDs (MBSSIDs)


    Additional Information

    Weight (Kg) 4
    Datasheet URL http://www.cisco.com/c/en/us/products/collateral/routers/1861-integrated-services-router-isr/product_data_sheet0900aecd806c4dce.html
    Condition Refresh
    Router Series 1800 Series
    Chassis Type Fixed
    Rack Mountable Yes
    Built In Ports 8
    Port Speed 100 Mbps
    Port Type RJ45



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