Remanufacturing Process




In order for a product to become Cisco Certified Refresh Equipment it must pass the most stringent re-manufacturing processes.

Cisco rely of the quality of their re-manufacturing process to enable them to use Cisco Certified Refresh Equipment as the replacement for faulty in life units within Cisco support contracts like SMARTnet. Thousands of users rely on SMARTnet to protect the continuity of their networks and so rely on the Cisco Certified Refresh Equipment program, so you can too.






All equipment comes from Cisco supply sources and is screened to ensure that it is not counterfeit and that it can be remanufactured. Every piece of equipment has a verified and tracked product service history.

Since 2001, Cisco has remanufactured over 3.2 million units in seven world-class facilities totaling over 600,000 square feet. Over 28,000 customers in 80 countries worldwide.

All equipment is remanufactured with genuine Cisco parts in a controlled manufacturing environment. All Cisco Certified Equipment is remanufactured using environmentally-responsible processes and materials. RoHS compliant parts are used where appropriate. Firmware and hardware upgrades are applied to bring the product up to the current product version, helping to ensure maximum in network performance. All products come with a valid IOS software license. All Equipment is cleaned and reconditioned to like-new condition in an ESD controlled environment.

A comprehensive set of diagnostic, functional, and network traffic system tests are performed. Burn-in and/or thermal cycling tests are performed to help ensure quality. All Certified Equipment receives regulatory and safety certifications for FCC, UL, CSA, CE.

Quality assurance inspections are performed to confirm compliance with Cisco Acceptance Quality Level Standards. Random, outof- box audits are performed periodically to confirm that quality standards are met.

Only equipment passing Cisco’s rigorous remanufacturing process can be called Cisco Certified Refreshed Equipment and carry the same warranty and support options as new equipment.

The simplest measure of the quality of a product in a live environment is its Mean Time Between Failure (MTBF). Cisco have analyzed the units from the refresh program and the average MTBF is in fact as good as their new products. Another reason to feel confident in putting refresh equipment’s even in your most critical environments.