Cisco Small Business IP Phones
Advanced, Affordable, Feature-Rich IP Phone for Business or a Home Office

Highlights

• Full-featured 4-line business-class IP phone supporting Power over Ethernet (PoE)

• Connects directly to an Internet telephone service provider or to an IP PBX

• Dual Gigabit Ethernet switched ports, speakerphone, caller ID, call hold, conferencing, and more

• Easy installation and secure remote provisioning, as well as menu-based and web-based configuration

• Supports up to two Cisco SPA500S Expansion Modules adding up to 64 additional keys

• Supports both SIP and SPCP Protocol with Cisco Unified Communication 500 Series

Rich Phone Features and SIP Compatibility

Secure and Easy to Manage

Figure 1. Cisco SPA514G 4-Line IP Phone with 2-Port Gigabit Ethernet Switch

Telephony Features

• Four voice lines

• Backlit pixel-based display: 128 x 64 monochrome graphical liquid crystal display (LCD)

• Line status: active line indication, name and number

• Menu-driven user interface

• Shared line appearance*

• Speakerphone

• Call hold

• Music on hold*

• Call waiting

• Caller ID name and number

• Outbound caller ID blocking

• Call transfer: attended and blind

• Three-way call conferencing with local mixing

• Multiparty conferencing via external conference bridge

• Automatic redial of last calling and last called numbers

• On-hook dialing

• Call pickup: selective and group*

• Call park and unpark*

• Call swap

• Call back on busy

• Call blocking: anonymous and selective

• Call forwarding: unconditional, no answer, on busy

• Hot line and warm line automatic calling

• Call logs (60 entries each): made, answered, and missed calls

• Redial from call logs

• Personal directory with auto-dial (100 entries)

• Do not disturb (callers hear line busy tone)

• Digits dialed with number auto-completion

• Anonymous caller blocking

• Uniform Resource Identifier (URI) (IP) dialing support (vanity numbers)

• On-hook default audio configuration (speakerphone and headset)

• Multiple ring tones with selectable ring tone per line

• Called number with directory name matching

• Ability to call number using name: directory matching or via caller ID

• Subsequent incoming calls show calling name and number

• Date and time with support for intelligent daylight savings

• Call duration and start time stored in call logs

• Call timer

• Name and identity (text) displayed at startup

• Distinctive ringing based on calling and called number

• 12 user-customizable ring tones

• Speed dialing, eight entries

• Configurable dial/numbering plan support

• Intercom*

• Group paging

• NAT Traversal, including STUN support

• DNS SRV and multiple A records for proxy lookup and proxy redundancy

• Debug, syslog, report generation, and event logging

• Secure call encrypted voice communication support

• Built-in web server for administration and configuration with multiple security levels

• Automated remote secure provisioning via TFTP, HTTP or HTTPS

• Option to require administrator password to reset unit to factory defaults

Hardware Features

• Pixel-based display: 128 x 64 monochrome LCD graphical display with backlight

• Dedicated illuminated buttons for:

– Audio mute on/off

– Headset on/off

– Speakerphone on/off

• Four-way rocking directional knob for menu navigation

• Voicemail message waiting indicator light

• Voicemail message retrieval button

• Dedicated hold button

• Settings button for access to feature, setup, and configuration menus

• Volume control rocking up/down knob controls handset, headset, speaker, ringer

• Standard 12-button dialing pad

• High-quality handset and cradle

• Built-in high-quality microphone and speaker

• Headset jack: 2.5 mm

• Electronic Hook Switch (EHS) Support with selected Plantronics headsets with adapter

• Gigabit Switch Port and PC Port: 10/100/1000BASE-T RJ-45

• 802.3af compliant Power over Ethernet (PoE)

• Optional 5 VDC universal (100-240V) switching power supply is ordered separately

Regulatory Compliance

• FCC (Part 15, Class B), CE Mark, A-Tick

Security Features

• Password-protected system, preset to factory default

• Password-protected access to administrator and user-level features

• HTTPS with factory-installed client certificate

• HTTP digest: encrypted authentication via MD5 (RFC 1321)

• Up to 256-bit Advanced Encryption Standard (AES) encryption

Documentation

• Quick-Start Installation and Configuration Guide

• User Guide

• Administration Guide

• Provisioning Guide (for service providers only)

Package Contents

• Cisco SPA514G IP Phone, handset, and stand

• Handset cord

• RJ-45 Ethernet cable

• Quick Installation Guide

• CD

Specifications

Table 1. Specifications for the Cisco SPA514G 4-Line IP Phone with 2-Port Gigabit Ethernet Switch, PoE, and LCD Display
Note: Many features are programmable within a defined range or list of options. Please see the SPA Administration Guide for details. The target configuration profile is uploaded to the SPA514G at the time of provisioning.

Table 2. Cisco Small Business SPA500 Series IP Phone Comparison

Table 3. Ordering Information

Table 4. Optional Accessories

Service and Support

Warranty

For More Information