Details
Cisco Small Business IP Phones
Advanced, Affordable, Feature-Rich IP Phone for Business or a Home Office
Highlights
• Full-featured 4-line business-class IP phone supporting Power over Ethernet (PoE)
• Connects directly to an Internet telephone service provider or to an IP PBX
• Dual Gigabit Ethernet switched ports, speakerphone, caller ID, call hold, conferencing, and more
• Easy installation and secure remote provisioning, as well as menu-based and web-based configuration
• Supports up to two Cisco SPA500S Expansion Modules adding up to 64 additional keys
• Supports both SIP and SPCP Protocol with Cisco Unified Communication 500 Series
Rich Phone Features and SIP Compatibility
Secure and Easy to Manage
Figure 1. Cisco SPA514G 4-Line IP Phone with 2-Port Gigabit Ethernet Switch

Telephony Features
• Four voice lines
• Backlit pixel-based display: 128 x 64 monochrome graphical liquid crystal display (LCD)
• Line status: active line indication, name and number
• Menu-driven user interface
• Shared line appearance*
• Speakerphone
• Call hold
• Music on hold*
• Call waiting
• Caller ID name and number
• Outbound caller ID blocking
• Call transfer: attended and blind
• Three-way call conferencing with local mixing
• Multiparty conferencing via external conference bridge
• Automatic redial of last calling and last called numbers
• On-hook dialing
• Call pickup: selective and group*
• Call park and unpark*
• Call swap
• Call back on busy
• Call blocking: anonymous and selective
• Call forwarding: unconditional, no answer, on busy
• Hot line and warm line automatic calling
• Call logs (60 entries each): made, answered, and missed calls
• Redial from call logs
• Personal directory with auto-dial (100 entries)
• Do not disturb (callers hear line busy tone)
• Digits dialed with number auto-completion
• Anonymous caller blocking
• Uniform Resource Identifier (URI) (IP) dialing support (vanity numbers)
• On-hook default audio configuration (speakerphone and headset)
• Multiple ring tones with selectable ring tone per line
• Called number with directory name matching
• Ability to call number using name: directory matching or via caller ID
• Subsequent incoming calls show calling name and number
• Date and time with support for intelligent daylight savings
• Call duration and start time stored in call logs
• Call timer
• Name and identity (text) displayed at startup
• Distinctive ringing based on calling and called number
• 12 user-customizable ring tones
• Speed dialing, eight entries
• Configurable dial/numbering plan support
• Intercom*
• Group paging
• NAT Traversal, including STUN support
• DNS SRV and multiple A records for proxy lookup and proxy redundancy
• Debug, syslog, report generation, and event logging
• Secure call encrypted voice communication support
• Built-in web server for administration and configuration with multiple security levels
• Automated remote secure provisioning via TFTP, HTTP or HTTPS
• Option to require administrator password to reset unit to factory defaults
* Feature requires support by call server.
Hardware Features
• Pixel-based display: 128 x 64 monochrome LCD graphical display with backlight
• Dedicated illuminated buttons for:
– Audio mute on/off
– Headset on/off
– Speakerphone on/off
• Four-way rocking directional knob for menu navigation
• Voicemail message waiting indicator light
• Voicemail message retrieval button
• Dedicated hold button
• Settings button for access to feature, setup, and configuration menus
• Volume control rocking up/down knob controls handset, headset, speaker, ringer
• Standard 12-button dialing pad
• High-quality handset and cradle
• Built-in high-quality microphone and speaker
• Headset jack: 2.5 mm
• Electronic Hook Switch (EHS) Support with selected Plantronics headsets with adapter
• Gigabit Switch Port and PC Port: 10/100/1000BASE-T RJ-45
• 802.3af compliant Power over Ethernet (PoE)
• Optional 5 VDC universal (100-240V) switching power supply is ordered separately
Regulatory Compliance
• FCC (Part 15, Class B), CE Mark, A-Tick
Security Features
• Password-protected system, preset to factory default
• Password-protected access to administrator and user-level features
• HTTPS with factory-installed client certificate
• HTTP digest: encrypted authentication via MD5 (RFC 1321)
• Up to 256-bit Advanced Encryption Standard (AES) encryption
Documentation
• Quick-Start Installation and Configuration Guide
• User Guide
• Administration Guide
• Provisioning Guide (for service providers only)
Package Contents
• Cisco SPA514G IP Phone, handset, and stand
• Handset cord
• RJ-45 Ethernet cable
• Quick Installation Guide
• CD
Specifications
Table 1. Specifications for the Cisco SPA514G 4-Line IP Phone with 2-Port Gigabit Ethernet Switch, PoE, and LCD Display
Note: Many features are programmable within a defined range or list of options. Please see the SPA Administration Guide for details. The target configuration profile is uploaded to the SPA514G at the time of provisioning.
Description |
Specification |
|
Data networking |
• MAC address (IEEE 802.3)
• IPv4 - Internet Protocol v4 (RFC 791)
• ARP - Address Resolution Protocol
• DNS - A record (RFC 1706), SRV record (RFC 2782)
• DHCP Client - Dynamic Host Configuration Protocol (RFC 2131)
• ICMP - Internet Control Message Protocol (RFC 792)
• TCP - Transmission Control Protocol (RFC793)
• UDP - User Datagram Protocol (RFC 768)
• RTP - Real Time Protocol (RFC 1889) (RFC 1890)
• RTCP - Real Time Control Protocol (RFC 1889)
• DiffServ - Differentiated Services (RFC 2475)
• ToS - Type of Service(RFC 791, 1349)
• VLAN tagging 802.1p/Q - Layer 2 quality of service (QoS)
• SNTP - Simple Network Time Protocol (RFC 2030)
|
|
Voice gateway |
• SIP v2 - Session Initiation Protocol version 2 (RFC 3261, 3262, 3263, 3264)
• SPCP - Smart Phone Control Protocol with UC500
• SIP proxy redundancy - dynamic via DNS SRV, A records
• Reregistration with primary SIP proxy server
• SIP support in NAT networks (including STUN)
• SIPFrag (RFC 3420)
• Secure (encrypted) calling via SRTP
• Codec name assignment
• Voice algorithms:
• G.711 (A-law and μ-law)
• G.726 (16/24/32/40 kbps)
• G.729 A
• G.722
• Dynamic payload support
• Adjustable audio frames per packet
• DTMF - Dual-tone multifrequency, in-band and out-of-band (RFC 2833) (SIP INFO)
• Flexible dial plan support with interdigit timers
• IP address/URI dialing support
• Call progress tone generation
• Jitter buffer: adaptive
• Frame loss concealment
• VAD - Voice activity detection with silence suppression
• Attenuation/gain adjustments
• MWI - Message waiting indicator tones
• VMWI - Voicemail waiting indicator, via NOTIFY, SUBSCRIBE
• Caller ID support (name and number)
• Third-party call control (RFC 3725)
|
|
Provisioning, administration, |
• Integrated web server provides web-based administration and configuration
• Telephone keypad configuration via display menu/navigation
• Automated provisioning and upgrade via HTTPS, HTTP, TFTP
• TR-69, TR-104, and TR-111 Provisioning
• Asynchronous notification of upgrade availability via NOTIFY
• Nonintrusive in-service upgrades
• Report generation and event logging
• Statistics transmitted in BYE message
• Debug and syslog server records: configurable per line
|
|
Power supply |
• Power supply is optional and is purchased separately
• Models: PA100-NA, PA100-EU, PA100-UK, PA100-AU
• Switching type (100-240V) automatic
• DC input voltage: +5 VDC at 2.0A maximum
• Power adapter: 100-240V50-60 Hz (26-34 VA) AC input
|
|
Physical interfaces |
• Two 10/100/1000BASE-T RJ-45 Ethernet ports (IEEE 802.3)
• Handset: RJ-9 connector
• Built-in speakerphone and microphone
• Headset 2.5-mm port
|
|
Indicator lights/LED |
• Speakerphone on/off button with LED
• Headset on/off button with LED
• Mute button with LED
• Message waiting indicator LED
• Voicemail message retrieval button
• Hold button
• LED test function
|
|
Dimensions (W x H x D) |
0.42 x 8.35 x 1.73 in. (214 x 212 x 44 mm) |
|
Unit weight |
2.43 lbs (1.1 kg) |
|
Operating temperature @ sea level |
32º ~ 113ºF (0º ~ 40ºC) |
|
Storage temperature @ sea level |
-13º ~ 185ºF (-20º ~ 70ºC) |
|
Operating humidity @ sea level |
5% to 95% noncondensing |
|
Storage humidity @ sea level |
5% to 95% noncondensing |
Table 2. Cisco Small Business SPA500 Series IP Phone Comparison
Model |
Voice Lines |
Ethernet Ports |
Gigabit Ethernet Ports |
EHS |
High- Resolution Graphical Display |
PoE Support |
SPA501G |
8 |
2 |
No |
No |
No |
Yes |
SPA502G |
1 |
2 |
No |
No |
Yes |
Yes |
SPA512G |
1 |
2 |
Yes |
Yes |
Yes |
Yes |
SPA504G |
4 |
2 |
No |
No |
Yes |
Yes |
SPA514G |
4 |
2 |
Yes |
Yes |
Yes |
Yes |
SPA508G |
8 |
2 |
No |
No |
Yes |
Yes |
SPA509G |
12 |
2 |
No |
No |
Yes |
Yes |
SPA525G2 |
5 |
2 |
No |
No |
Color |
Yes |
Table 3. Ordering Information
Part Number |
Description |
SPA514G |
4 Line IP Phone with Gigabit Ethernet Ports |
CON-SBS-SVC1 |
3YR Small Business Support Service |
Table 4. Optional Accessories
Part Number |
Description |
MB100 |
Wall-mount brackets for SPA500, CP500, and SPA900 Series |
PA100-NA |
Power supply for SPA500, CP500, and SPA900 Series-5V/2A (North America style plug) |
PA100-UK |
Power supply for SPA500, CP500, and SPA900 Series-5V/2A (UK style plug) |
PA100-EU |
Power supply for SPA500, CP500, and SPA900 Series-5V/2A (EU style plug) |
PA100-AU |
Power supply for SPA500, CP500, and SPA900-5V/2A (AU style plug). |
WBPN |
Wireless-N Bridge for Phone Adapters |
Service and Support
Warranty
For More Information
Additional Information
SKU | SPA514G-RF |
---|---|
Weight (Kg) | 1 |
Datasheet URL | http://www.cisco.com/c/en/us/products/collateral/collaboration-endpoints/spa514g-4-line-gige-ip-phone/c78-698951_data_sheet.html |
Condition | Refresh |
Series | SPA 500 Series Phone |
Phone Category | No |
Type of Endpoint | Phone |
Camera | No |
Color Screen | No |